Meet Iris. The AI receptionist for Dubai dental practices.
Dental in the UAE is paid for out of pocket, so the first question is almost always what it costs. Iris answers it with your published fee and its conditions, then books the appointment and keeps the treatment plan behind it moving. WhatsApp, English or Arabic, inside the DHA advertising rules your medical director signs off.
reminder scheduled
Nobody answers, and the enquiry was already paid for.
Dental here is paid out of pocket, so the first message is almost always about price. It arrives while the front desk is with a patient in the chair. Knot builds the agents that clear it, and runs them alongside your team.
AED 116
already spent on ads for one 'dentist Dubai' click
20.8%
no-show rate across UAE primary care, before intervention
60s
knot's reply time, after hours included
Sources: Google Ads cost-per-click, UAE, August 2026; Emirates Health Services, 135,393 appointments, JMIR Formative Research 2025, DOI 10.2196/64936. The 60-second reply time is knot's own commitment.
Agents for clinics & dental.
Iris is the one your customers talk to. These are the capabilities behind Iris, and what is actually built today.
- 01● live
Iris · AI receptionist
Answers every patient enquiry on WhatsApp, in English or Arabic, within a minute.
- 02● live
Booking and rescheduling
Offers the times the patient asked for and books into the right chair.
- 03● live
Fees and cover
Quotes your published fee with its conditions, and what insurance does and does not cover.
- 04● scoped
Confirmations and deposits
Confirms tomorrow's list and fills a cancelled slot from the waiting list.
- 05● scoped
Recall invitations
Invites a patient to choose a time when a check-up is due. Never proposes one unasked.
11
patients today
9
reminders sent
2
recall invites sent
- 09:30H. Yousefcheck-up
- 11:00N. Faroukconsultation
- 12:00L. Ahmadi6-month recall
- 15:00M. Salehcleaning
reminders & recalls
H. Yousef
reminder sent
N. Farouk
reminder sent
L. Ahmadi
invite sent
Each runs in your tone, wired to your stack, with human-in-the-loop where it matters. We map the highest-ROI one first.
The jobs it takes off your plate.
Every enquiry answered
New patients get answers on treatments, prices and hours in seconds, and an appointment offer in the same chat.
Reminders that stick
Booking confirmations and day-before reminders cut the empty chairs. Rescheduling is one reply, not a phone queue.
Recalls on time
Six-month check-up due? knot lets the patient know and invites them to pick a time that suits, then books it and confirms. Your front desk never lifts the phone.
Not seeing your process? These are the jobs we are asked for most in clinics & dental. If the one that costs you time is not here, tell us what we have missed.
Tell us what we have missed21:15
Enquiry
21:15
Answered
52s21:16
Appointment offered
Tue 09:00
Booked
+6mo
Chair filled
recall invite dueThe tools you already run. No rip and replace.
Anything tagged soon is scoped and not connected yet, so do not plan around it. Plus your CRM and diary via two-way sync, one audit trail. Missing something? Tell us what you run.
See it in action.
Working demos on the homepage, WhatsApp agent, pipeline, and document drafting. Example data until your systems are live.
Asked on almost every call.
- Is patient information safe?
- Conversations are logged to your systems with access controls, and data handling is scoped to your compliance requirements during setup.
- What happens with medical questions?
- knot books, reminds and answers practical questions: hours, prices, directions, preparation. Anything clinical stops there and goes to your team, with the whole conversation attached, so your clinician picks up a patient who is already identified and has already asked their question. It never gives clinical advice.
- Can it reduce no-shows?
- Confirmations and day-before reminders go out automatically, and rescheduling is one reply. Reminders are the proven lever against the empty chair.
- Does it work after hours?
- That is the point. Evening and weekend enquiries get answered, triaged and booked while the front desk is closed.
- Will it chase patients for repeat appointments?
- It will tell them a visit is due and invite them to pick a time that suits. It will never send a patient an appointment time they did not ask for, because DHA standard ST-21 does not allow it. The patient chooses; knot books and confirms.
More in the questions glossary.
Banking & finance
Onboarding still runs on email, a checklist and a chase
Automotive
The leak is at the service desk, not the showroom
Real estate
The agent leaves. What the buyer told you goes with them
Salons & barbers
The message arrives while your hands are busy
Restaurants & hospitality
Fewer people are walking in, so every cover counts more
[08] contact
Let's talk._
Tell us where your leads come from and how fast they get answered today. We'll show you knot answering one of yours, in your voice, this week. No deck required.