Every patient enquiry answered. Even at 9pm.
knot greets, answers common questions, books the appointment and sends the reminders, on WhatsApp in English or Arabic, while your front desk looks after the patients in the room.
reminder scheduled
Full waiting room, missed new patients.
The front desk is with a patient. The call goes to voicemail. The new patient books the clinic down the road. Knot builds the agents that clear it, and runs them alongside your team.
18.8%
average clinic no-show rate
62%
of calls to small businesses go unanswered
60s
knot's reply time, after hours included
Sources: Kheirkhah et al. (2016), peer-reviewed; 411 Locals small-business call study (2024). The 60-second reply time is knot's own commitment.
Agents for clinics & dental.
- 01
Patient Receptionist
● ready - 02
Appointment Booker
● ready - 03
Reminder Agent
● ready - 04
Recall Follow-up
● scoped - 05
Intake Assistant
● scoped
11
patients today
9
reminders sent
2
recalls booked
- 09:30H. Yousefcheck-up
- 11:00N. Faroukconsultation
- 12:00L. Ahmadi6-month recall
- 15:00M. Salehcleaning
reminders & recalls
H. Yousef
reminder sent
N. Farouk
reminder sent
L. Ahmadi
recall due
Each runs in your tone, wired to your stack, with human-in-the-loop where it matters. We map the highest-ROI one first.
The jobs it takes off your plate.
Every enquiry answered
New patients get answers on treatments, prices and hours in seconds, and an appointment offer in the same chat.
Reminders that stick
Booking confirmations and day-before reminders cut the empty chairs. Rescheduling is one reply, not a phone queue.
Recalls on time
Six-month check-up due? knot invites, books and confirms without your front desk lifting the phone.
21:15
Enquiry
21:15
Answered
52s21:16
Appointment offered
Tue 09:00
Booked
+6mo
Chair filled
recall scheduledThe tools you already run. No rip and replace.
Plus your CRM and diary via two-way sync, one audit trail. Missing something? Tell us what you run.
See it in action.
Working demos on the homepage, WhatsApp agent, pipeline, and document drafting. Example data until your systems are live.
Asked on almost every call.
- Is patient information safe?
- Conversations are logged to your systems with access controls, and data handling is scoped to your compliance requirements during setup.
- What happens with medical questions?
- knot books, reminds and answers practical questions: hours, prices, directions, preparation. Anything clinical goes straight to your team. It never gives clinical advice.
- Can it reduce no-shows?
- Confirmations and day-before reminders go out automatically, and rescheduling is one reply. Reminders are the proven lever against the empty chair.
- Does it work after hours?
- That is the point. Evening and weekend enquiries get answered, triaged and booked while the front desk is closed.
More in the questions glossary.
[11] contact
Let's talk._
Tell us where your leads come from and how fast they get answered today. We'll show you knot answering one of yours, in your voice, this week. No deck required.