Meet Cleo. The AI front of house for Dubai salons and barbers.
The messages arrive while your hands are busy. Cleo answers them, fills the chair, reminds the client before they drift, and knows which treatments sit outside a salon licence and belong with a clinic. English or Arabic, on the number your clients already use.
reminder scheduled
The message arrives while your hands are busy.
Peak hours, gloves on, phone face down. Every unanswered DM is an empty chair next week, and the client books the place two doors along. Knot builds the agents that clear it, and runs them alongside your team.
62%
of calls to small businesses go unanswered
23%
of firms never reply to a web enquiry at all
60s
knot's reply time while your hands are busy
Sources: 411 Locals 2016, 30-day call study of 85 US small businesses across 58 industries; Oldroyd, McElheran & Elkington, Harvard Business Review 2011, test lead audit of 2,241 US companies. The 60-second reply time is knot's own commitment.
Agents for salons & barbers.
Cleo is the one your customers talk to. These are the capabilities behind Cleo, and what is actually built today.
- 01● live
Cleo · AI front of house
Answers, quotes from your price list and books the chair.
- 02● scoped
Confirmations and reminders
Confirms, reminds, and reads the reply so a cancellation is not a surprise.
- 03● scoped
Filling a freed slot
Offers a cancelled slot to the clients most likely to take it.
- 04● scoped
Regulars who are due
Invites the regular back when their cycle says it is time.
- 05● scoped
Reviews
Asks happy clients for a review and routes the unhappy ones to you first.
14
bookings today
3
no-shows chased
5
rebooked
Chair 1
Chair 2
10:00Each runs in your tone, wired to your stack, with human-in-the-loop where it matters. We map the highest-ROI one first.
The jobs it takes off your plate.
Fill the diary
A client messages for prices at lunchtime. knot answers with your menu, offers Thursday 2pm or Saturday 10am, and books it.
Cut the no-shows
Confirmations and reminders go out automatically. A cancellation frees the slot, and knot offers it out again.
Bring them back
Six weeks on, knot messages the regular whose trim is due and rebooks them before they drift to the place next door.
Not seeing your process? These are the jobs we are asked for most in salons & barbers. If the one that costs you time is not here, tell us what we have missed.
Tell us what we have missed13:02
Enquiry
13:02
Answered
47s13:04
Booked
day before
Reminder sent
+6 weeks
Chair filled
The tools you already run. No rip and replace.
Anything tagged soon is scoped and not connected yet, so do not plan around it. Plus your CRM and diary via two-way sync, one audit trail. Missing something? Tell us what you run.
See it in action.
Working demos on the homepage, WhatsApp agent, pipeline, and document drafting. Example data until your systems are live.
Asked on almost every call.
- Can it handle my price list and services?
- Yes. knot learns your services, durations and prices during setup and quotes them exactly. Anything unusual goes to you.
- How does booking work?
- knot offers real slots from your diary, books the appointment, and sends the confirmation and the reminder. Cancellations free the slot straight away.
- Will it push clients to rebook?
- Gently. When a regular's usual visit is due, knot invites them back using Meta-approved templates. Inbound-first, never spam.
- What about Instagram DMs?
- Not yet, and we would rather tell you now than on the call. knot runs on WhatsApp today. Instagram DM, including story replies and comment-to-DM, is designed to land in the same place and be answered the same way, but it is not connected and we are not putting a date on it.
More in the questions glossary.
Banking & finance
Onboarding still runs on email, a checklist and a chase
Automotive
The leak is at the service desk, not the showroom
Real estate
The agent leaves. What the buyer told you goes with them
Clinics & dental
Nobody answers, and the enquiry was already paid for
Restaurants & hospitality
Fewer people are walking in, so every cover counts more
[08] contact
Let's talk._
Tell us where your leads come from and how fast they get answered today. We'll show you knot answering one of yours, in your voice, this week. No deck required.