Meet Ayra. The AI Superhost for Dubai restaurants.
Dine-in volumes are falling across the city, which makes the cover you already have worth more than the one you're chasing. Ayra answers every WhatsApp enquiry, confirms the table, and remembers the guest who came last month. English or Arabic, while service runs.
reminder scheduled
Fewer people are walking in, so every cover counts more.
Dine-in is shrinking across the city. The table you already have is worth more than the one you are chasing, and it books on WhatsApp mid-service. Knot builds the agents that clear it, and runs them alongside your team.
10.5%
fall in UAE dine-in orders, first half of 2026
61%
of restaurants hit by that downturn
60s
knot's reply time, even mid-service
Sources: Syrve MENA H1 2026, same-store data across its UAE network. The 60-second reply time is knot's own commitment.
Agents for restaurants & hospitality.
Ayra is the one your customers talk to. These are the capabilities behind Ayra, and what is actually built today.
- 01● live
Ayra · AI Superhost
Answers every WhatsApp enquiry and takes the reservation.
- 02● scoped
Reconfirmation
Reconfirms on the day, on the guest's own channel, and hands the floor a clean list.
- 03● scoped
Deposits and card holds
Asks for the card or the deposit before the table is held.
- 04● scoped
Waitlist
Works the waitlist the moment a table is released.
- 05● scoped
Group and event enquiries
Turns a group enquiry into a proposal for a human to send.
58
covers tonight
12
tables confirmed
2
events enquiries
- 19:00Table 32 coversconfirmed
- 19:30Table 64 coversconfirmed
- 20:00Party of 88 coversrequested
- 20:30Table 92 coversconfirmed
Each runs in your tone, wired to your stack, with human-in-the-loop where it matters. We map the highest-ROI one first.
The jobs it takes off your plate.
Reservations while you serve
A party of eight asks for Friday 8pm mid-service. knot checks the diary, books and confirms without anyone leaving the pass.
Event enquiries handled
Private-dining and event requests get menus, minimum spends and available dates, then a hold in the diary for your manager to confirm.
Fewer empty tables
Confirmations the day before, and cancelled tables offered out again, keep covers where you planned them.
Not seeing your process? These are the jobs we are asked for most in restaurants & hospitality. If the one that costs you time is not here, tell us what we have missed.
Tell us what we have missed20:15
Enquiry
20:15
Checked
44s20:16
Confirmed
day before
Reminder sent
Sat 20:00
Seated
The tools you already run. No rip and replace.
Anything tagged soon is scoped and not connected yet, so do not plan around it. Plus your CRM and diary via two-way sync, one audit trail. Missing something? Tell us what you run.
See it in action.
Working demos on the homepage, WhatsApp agent, pipeline, and document drafting. Example data until your systems are live.
Asked on almost every call.
- Can it take bookings during service?
- Yes, that is when it earns its keep. knot answers, checks the diary and confirms while your team stays on the floor.
- What about special requests?
- Dietary notes, occasions, table preferences: captured in the booking and passed to your team. Unusual requests are flagged to a human.
- Does it handle events and private dining?
- It shares menus and minimum spends, checks dates, and places a hold for your events manager to confirm.
- Which channels does it cover?
- WhatsApp first, where your guests already are. Instagram DM, story replies and comment-to-DM are scoped and not yet connected, so treat WhatsApp as what you are buying.
More in the questions glossary.
Banking & finance
Onboarding still runs on email, a checklist and a chase
Automotive
The leak is at the service desk, not the showroom
Real estate
The agent leaves. What the buyer told you goes with them
Salons & barbers
The message arrives while your hands are busy
Clinics & dental
Nobody answers, and the enquiry was already paid for
[08] contact
Let's talk._
Tell us where your leads come from and how fast they get answered today. We'll show you knot answering one of yours, in your voice, this week. No deck required.