AI agents built for you_
Knot connects the processes across your business: enquiries answered, work booked, invoices chased, suppliers followed up. Built specifically for your trade.
Dubai · Hong Kong · London
The enquiry comes in. Everyone who could answer it is busy.
The person who could deal with it is with a client, mid-job or on a viewing. So it waits in a shared inbox, and the customer, who is not waiting, messages someone else.
- Portal lead, unanswered9h 14m 03s
- Instagram DM, no reply all weekend38h 06m 41s
- WhatsApp enquiry in a shared inbox3h 41m 12s
- Viewing follow-up never sent26h 52m 55s
- Lead keyed in by hand, gone cold71h 20m 28s
nothing here clears itself · [02] shows what does
the cost today
23%
of firms never reply to a web enquiry at all
62%
of calls to small firms reach voicemail or nobody
with knot
60s
first reply, every enquiry
24/7
no shifts, no holidays
EN/AR
replies in the customer's language
Enquiries that get a reply
Calls that reach a person
One engine, tuned to your trade.
The same engine behind every card, retuned for the questions your customers actually ask and the bookings your business runs on. Pick your trade and meet the team.
Real estate
Answer every WhatsApp lead in seconds, qualify, book the viewing, and keep the rest warm. Bilingual EN/AR.
Dext · AI property assistant
- Confirmations and follow-up
- Seller and landlord desk
- Investor desk
- Dormant lead re-engagement
Banking & finance
Greet, triage and qualify every enquiry, collect KYC docs, and route to an advisor. AI your compliance team can sign off.
Vera · AI onboarding analyst
- Document checklist
- Chasing what is missing
- Document intake
- Audit register
Automotive
Reply to every enquiry in seconds, qualify, book the test drive, and chase. Stop losing deals to a slow inbox.
Otto · AI service manager
- Work authorisation
- Job progress
- Service and registration due
- Lapsed customers
Salons & barbers
Answer every WhatsApp message in seconds, book the appointment, chase no-shows, and rebook regulars before they drift.
Cleo · AI front of house
- Confirmations and reminders
- Filling a freed slot
- Regulars who are due
- Reviews
Clinics & dental
Greet every patient enquiry in seconds, book the appointment, send the reminders, and keep the diary full. After hours included.
Iris · AI receptionist
- Booking and rescheduling
- Fees and cover
- Confirmations and deposits
- Recall invitations
Restaurants & hospitality
Take reservations, answer menu questions, and handle event enquiries on WhatsApp while your team runs the floor.
Ayra · AI Superhost
- Reconfirmation
- Deposits and card holds
- Waitlist
- Group and event enquiries
Your sector not listed? knot is built for every customer-facing business. Same engine, tuned to your trade.
Tell us about your business01 · Capture
Every enquiry answered. Every lead qualified.
A buyer messages on WhatsApp at 9pm. knot replies in seconds, qualifies them, and writes a clean lead straight to your CRM. No one on your team touched it.
- Lead
- - awaiting
- Property
- - awaiting
- Intent
- - awaiting
- Viewing
- - awaiting
- Finance
- - awaiting
- Status
- - awaiting
02 · Nurture
Follow-ups that write and send themselves.
Before, during and after every viewing, knot drafts the message, keeps the lead warm, and sends on your approval or fully on autopilot.
sequence
Pre
Outreach
During
Reminder
Post
Follow-up
to Sarah K.
subj Great to connect: details inside
- drafting…
- drafting…
- drafting…
03 · Convert
Every lead on the board. Always up to date.
Every enquiry lands on the pipeline and advances itself as the conversation happens. Your negotiator opens a warm, scored lead, never a blank card.
New2
Aisha Rahman
moved by agent
Contacted1
Qualified0
Booked1
Won1
Instant reply, then leads advance themselves. No manual updates.
One agent per trade, not one agent for everyone.
Your agent owns your number, speaks in your brand's voice, detects English or Arabic, and knows what it must never say in your trade. Same software underneath, different knowledge in it. You review and approve from one portal. You never operate it.
Dext
Real estateAI property assistant. Answers, qualifies and books the viewing, in English or Arabic.
Vera
Banking & financeAI onboarding analyst. Answers, discloses that she is an AI, captures consent and routes.
Otto
AutomotiveAI service manager. Answers the service line, quotes from your menu and books a bay.
Cleo
Salons & barbersAI front of house. Answers, quotes from your price list and books the chair.
Iris
Clinics & dentalAI receptionist. Answers every patient enquiry on WhatsApp, in English or Arabic, within a minute.
Ayra
Restaurants & hospitalityAI Superhost. Answers every WhatsApp enquiry and takes the reservation.
- LeadSarah K.working… qualifying enquiry
- BookerMarina · Apt 1203ready
- ApprovalOffer · AED 1.45M✓ approved
- Parser14-page statementready
- KYCCorporate client✓ cleared
A real agent, not a keyword menu.
knot builds and runs the agents your business needs. WhatsApp is usually the front line, but the same system can cover your CRM, your diary, your documents, even calls. It works in English and Arabic, and every agent stays inside the rules of whatever channel it's on.
The agents
Five named agents, one system behind them. Each does one job: greet, qualify, book, chase, nurture. In your brand's voice, with a human in the loop wherever it matters.
Named agents
The wiring
Connects to WhatsApp, your CRM, your diary, your portals (Property Finder, Bayut, Rightmove), or whatever else the build needs. Two-way sync, one audit trail. Instagram DM is scoped, not connected.
Channels & integrations
Bilingual by default
Native English and Arabic. knot detects the customer's language on message one and replies properly in it. The Dubai moat, not a setting.
EN / AR
Safe by design
Inbound-first everywhere. Where messaging rules apply, like WhatsApp's 24-hour window and approved templates, knot follows them. Every agent we build keeps a human in the loop and a full audit trail.
Meta-compliant
Tell us how your business runs. knot builds the agents that run it.
We start with how you actually work, not a template. WhatsApp is usually the front door, but the build isn't limited to messaging. It might touch your CRM, your diary, back-office paperwork, even a phone line. knot learns your voice and your rules, then gets to work.
- 01
audit
Map
We map how leads and requests actually reach you today, WhatsApp, Instagram, your CRM, a phone line, a form. Nothing's guessed. Everything's scoped before we build.
- 02
sprint
Build
We build the agents your operation actually needs, in your voice, on facts you've approved. That might be a WhatsApp front desk, a back-office agent that processes documents, or both.
- 03
run
Go live
Every agent starts on Copilot: it drafts the reply, your team sends it, and nothing reaches a customer unreviewed. You watch it from one portal and move it up to answering on its own when you are ready, not before.
Straight answers.
An operations audit starts from AED 12,000. Build sprints run AED 70,000 to 280,000 depending on scope, with finance and compliance work at the higher end. Retainers from AED 19,000 per month, fixed after the audit. Your retainer does not move because you had a busy month: knot runs no per-message or per-minute meter of its own. WhatsApp's own fees appear as a separate line, so you can see exactly what Meta charged.
It depends on the build. A single WhatsApp front desk can go live fast. A deeper build, one that touches your CRM, your documents and your diary, takes longer to get right. We scope it during the audit and tell you the plan before any work starts.
It speaks in your brand's voice, captured and locked during setup. Give us your three most common customer questions and we'll show you knot answering them as you, before you pay.
Yes. Native English and Arabic, detected on the customer's first message. GCC-grade, not Google-translate. This is built for Dubai, not bolted on.
It cannot, on day one. Every agent starts on Copilot: knot drafts the reply and your team sends it, so nothing reaches a customer without a person reading it first. You decide when it starts answering on its own, and you can put it back at any time. It also knows what it must never say in your trade, which is set during your build, not guessed.
No. knot hands your team a warm, scored, fully-qualified lead with the whole conversation attached. It does the 9pm graft so your people walk into booked viewings and appointments. It never negotiates price or closes on its own.
Yes, because knot is inbound-first. It answers anyone who messages you and re-engages only with Meta-approved templates. It never cold-blasts a contact list, which is what gets accounts banned. We protect your number.
WhatsApp Business, your CRM (Property Finder, HubSpot, Street and more), your diary, and your portal feeds. Two-way sync, one audit trail. Instagram DM is scoped and not connected yet, so buy on what WhatsApp does today.
Dubai and the UAE first, UK fast-follow. Bilingual English and Arabic throughout.
Built and run in-house.
knot is a focused product team. We build and run the agents ourselves, for businesses that cannot afford to let work sit.
The people who set up your agent are the people who answer when it matters. No account managers, no outsourced dev shop, no agency middle layer.
Knot
design · build · run · monitor
- channels
- languages
- EN / AR
- first response
- under 60s
[09] contact
Let's talk._
Tell us where your leads come from and how fast they get answered today. We'll show you knot answering one of yours, in your voice, this week. No deck required.